Manage Your Hearing Aids Smarter with the Oticon Companion App

Ash Shah, Professional Services Manager and Hearing Aid Dispenser at The Hearing Care Partnership. Ashish Shah  |  Published 03 March 2023  | Updated 22 April 2025  | 4 mins read

Oticon Intent hearing aids next to a phone displaying the Oticon Companion app.

Staying physically active is important—but have you considered how “keeping your ears fit” could improve your overall wellbeing? Your hearing keeps you connected to conversations, your environment, and the world around you, making it just as vital to care for as your vision or physical health.

Modern hearing aids and digital tools make this easier than ever. The Oticon Companion app is designed to help you take control of your hearing experience, monitor your progress, and access support—wherever you are.

What Is the Oticon Companion App?

The Oticon Companion app is a free, easy-to-use mobile app for iOS and Android that gives you discreet control over your Oticon Bluetooth hearing aids. It acts as your personal hearing assistant, letting you adjust settings, monitor performance, track usage, and connect with your audiologist remotely—all from your phone or Apple Watch.

Key Features of the Oticon Companion App

1. Remote Control

Adjust volume levels, switch between programmes, and change inputs—like streaming audio from your phone or TV—all from your smartphone screen. No need to touch your hearing aids or carry extra accessories.

2. Personalised Sound Experience

The built-in Streaming Equaliser lets you tailor the bass, mid, and treble levels when listening to music or taking calls, giving you a richer, more comfortable listening experience.

3. HearingFitness™

This clever feature tracks how long you wear your hearing aids each day and sets goals to encourage regular use. Research shows consistent hearing aid use supports cognitive health and can help reduce listening fatigue.

4. Find My Hearing Aids

Misplaced a hearing aid? The app can show you its last known location on a map and guide you to where it was last connected—saving time, stress, and worry.

5. RemoteCare

Need adjustments but can’t get to the clinic? With RemoteCare, your audiologist can fine-tune your hearing aids during a video appointment, all through the app. It’s ideal for busy schedules, mobility issues, or travel.

6. Device Monitoring

Keep an eye on your hearing aid battery levels, connection status, and other vital info, so you’re always one step ahead.

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Benefits of Using the Oticon Companion App

  • Greater control and personalisation of your hearing experience
  • Encourages regular use, supporting brain health
  • Convenient remote support and adjustments
  • Increased independence and confidence in social settings
  • Easy streaming of calls, music, and media
  • Peace of mind with tools like “Find My Hearing Aids”

Who Is It For?

The Oticon Companion app is ideal for anyone who uses compatible Oticon Bluetooth hearing aids and wants greater control, convenience, and personalisation in their hearing experience. It is especially useful for those who value discreet adjustments—such as changing volume or programs directly from their smartphone or Apple Watch—without touching their hearing aids.

Three smartphone screens displaying different features of the Oticon Companion app.

The app suits users who want to stream calls, music, and media, create custom sound programs for different environments, and access features like “Find My Hearing Aids” and battery monitoring. It’s also beneficial for people seeking remote support from their hearing care professional via the RemoteCare feature, as well as those interested in tracking their hearing habits and managing tinnitus.

Compatibility and Requirements

System Requirements

  • Apple devices: iOS 15.0 or later
  • Android devices: Android OS 8.0 or later

 

Compatible Hearing Aids & Firmware

Not sure about your firmware version? Don’t worry—your audiologist can check and update it for you during your next visit.

Enhance Your Hearing Health with the Oticon Companion App

The Oticon Companion app is a powerful and easy-to-use tool that helps you manage and personalise your Oticon hearing aids. It works hand-in-hand with professional audiology care to give you greater control, comfort, and confidence in your hearing journey.

Google Play logo with the text "Get it on Google Play." Apple store logo with the text "Download one the App Store".

At The Hearing Care Partnership, we’re here to support your hearing health every step of the way. Book a hearing test or hearing aid review today and discover how the Oticon Companion app—combined with expert advice—can help you hear your best, every day.

FAQs

Make sure your phone’s software is up-to-date, reinstall the app if needed, remove and repair Bluetooth connections, and restart both your phone and hearing aids.

If the issue continues, it may require further support. Please visit our troubleshooting guide or contact your hearing care provider for expert assistance.

Yes, the app offers tinnitus relief features that allow you to adjust volume, change programs, and access tinnitus sound support options from your mobile device.

Please note: These features are only available if tinnitus support has been set up as a program by your Hearing Aid Dispenser in your hearing aid settings.