Phonak Hearing Aids
Phonak is a renowned brand with over 70 years of experience, offering a range of hearing aids equipped with advanced technology to enhance the lives of those with hearing loss. Our audiologists are here to help you find the perfect Phonak hearing aid, tailored to your unique hearing needs and lifestyle.
Why choose Phonak hearing aids?
AutoSense OS™ Technology
Phonak’s AutoSense OS™ is an intelligent operating system that automatically adapts to your environment. It analyses the sound around you in real time, optimising settings for the best hearing experience without needing manual adjustments.
Universal Bluetooth Connectivity
Many Phonak hearing aids offer universal Bluetooth connectivity, allowing you to stream audio directly from smartphones, tablets, and other devices. This feature enhances your listening experience for calls, music, and media, keeping you seamlessly connected.
Hearing Aid Accessories
Phonak provides a variety of accessories to enhance sound quality in specific situations, such as the TV Connector, PartnerMic, and Phonak RemoteControl. These tools make your hearing experience more convenient and enjoyable. A key feature of Phonak’s accessory range is Roger wireless technology, which helps improve speech clarity in noisy environments or from a distance, offering a more satisfying overall hearing experience.
Phonak Hearing Aids available with The Hearing Care Partnership
Audeo EON
Phonak EON is Phonak’s newest hearing aid platform, combining intelligent sound processing, automatic environmental adjustments and universal connectivity to help you hear comfortably in a wide range of everyday situations. Sphere technology available on selected models.
Audeo Sphere Infinio
The Audéo Sphere Infinio is an advanced hearing aid, featuring AI-powered sound processing for an unparalleled listening experience. It offers cutting-edge technology designed to provide superior speech understanding and sound quality in various acoustic environments.
Audeo Lumity
Audéo Lumity introduces SmartSpeech™ Technology, focusing on improved speech understanding and reduced listening effort in various environments. It features motion sensors, 360-degree sound processing, and universal connectivity, making it ideal for users seeking clear communication and advanced technology.
Naida Lumity
Naida Lumity features SmartSpeech Technology for better speech understanding in noisy environments and offers universal Bluetooth connectivity. Available in both rechargeable and battery-powered models, it includes advanced features like AutoSense OS 5.0 and SpeechSensor for enhanced listening.
Virto Paradise
Phonak Virto Paradise is a custom-made, in-the-ear hearing aid that combines discretion with high performance. It utilises Phonak’s Paradise platform, offering improved sound quality, connectivity, and personalisation. Virto Paradise offers Bluetooth connectivity for direct streaming from compatible devices and can be easily controlled using the myPhonak app.
How much do Phonak hearing aids cost
We understand that investing in your hearing health is important, though it can feel like a significant expense. Our Phonak hearing aids come as part of comprehensive hearing care packages, ensuring that all your aftercare needs are fully covered for peace of mind.
To make this investment more manageable, we offer flexible options to suit various budgets. You can also take advantage of our Hearing Aid Payment Plan, allowing you to spread the cost over 10 months with no added interest.
Try Phonak hearing aids for yourself
Book a free hearing test
Understand your current hearing health by booking our free comprehensive hearing test. We will help assess whether Phonak hearing aids are the right solution for you.
Find your nearest hearing centre
We have hearing care experts nationwide, ready to assist you on your journey to better hearing. Locate a convenient branch near you and experience our personalised care.
Discover the best hearing aids in 2025
Interested in how Phonak measures up to other leading brands? Explore our guide to the best hearing aids of 2025 to see how Phonak compares to its competitors.
Frequently asked questions about Phonak hearing aids
Yes, many Phonak hearing aid models come with Bluetooth connectivity. Phonak was a pioneer in introducing universal Bluetooth connectivity, enabling both iOS and Android users to enjoy direct stereo streaming without the need for intermediary accessories.
For battery-powered models: open and close the battery door, you will then have 3 minutes to complete the pairing. For rechargeable models: place them in the charger and then remove them. This action puts the hearing aids into pairing mode. On your device, ensure Bluetooth is enabled and search for Bluetooth-enabled devices. Your device will show a list of Bluetooth-enabled devices. Select your hearing aids from the list. A beep will confirm that the pairing was successful.
Once paired, your hearing aids will automatically reconnect to your device when turned on. If you encounter any issues or switch to a new device, you may need to repeat the pairing process.
Most Phonak hearing aids are water-resistant, designed to handle daily exposure to moisture like sweat or light rain. However, they are not fully waterproof, except for certain models like the Lumity Life range, which are waterproof and can be submerged up to a specified depth.
It’s important to check the specific model’s IP rating to understand its water resistance level, and follow care instructions to maintain their performance.
Yes, Phonak hearing aids can be repaired for hearing aids that are in warranty. Routine maintenance or minor repairs are often handled by a hearing care professional. For more serious issues, Phonak provides repair services, which can be arranged by contacting their customer service. If your hearing aids are out of warranty, there will be an applicable charge depending on the type of repair required.
It’s crucial to avoid attempting repairs at home, as Phonak hearing aids are delicate devices that can be easily damaged by tools like screwdrivers or substances like oil. Always seek professional assistance to avoid causing irreparable damage.
Always handle your hearing aids over a soft surface to prevent damage if dropped. To clean your Phonak hearing aids:
- Gently wipe the exterior with a soft, dry cloth daily.
- Use the provided cleaning tools to remove earwax or debris from the sound outlet and microphone openings. For custom models, clean the vent with the provided cleaning wire.
- Replace wax filters and domes every month.
Avoid using water or cleaning solutions unless recommended by Phonak for your model. For optimal performance, clean your hearing aids daily and consult your audiologist for professional cleaning every few months.