The Hearing Care Partnership reviews

“I came in for some ear impressions and had a great experience. The audiologist was friendly, knowledgeable and professional. I also had a complimentary hearing test. I can't recommend highly enough.”

“I received a very professional and comprehensive hearing test which was conducted by Faisal at the Sutton Coldfield location. I would definitely recommend The Hearing Care Partnership.”

“It was my very first hearing test, didn't know what to expect, very nervous, but Nadia made me feel at ease straight away. She was very professional, very skilful and very polite and laughed at my jokes. The whole experience, including the wax removal, was carried out at the highest professional standard. Very impressed.”

“Great experience, punctual, and informative, I was expecting to pay, but as I didn't need wax removal or any equipment it was free. Staff all very friendly.”

“Visited Folkestone branch today for wax removal. Excellent thorough service. Everything explained clearly by James. Ear feels so much better. Would highly recommend.”

“Very good wax removal service. Very pleasant and helpful people. I felt comfortable, all my questions answered and given visibility of results. I can strongly recommend.”

“Went in for a free hearing test and Eimear was very friendly and professional. She gave me some great advice that I would have happily paid for. Will be going back if I have any other hearing issues.”

“My partner's hearing test with Helen Barton was marvellous. Helen is very professional and knowledgeable as well as being warm and caring in her approach. She really put my partner at his ease.”

“I have had an excellent experience with Qais Khaliq who has taken me through my hearing test and having diagnosed I need a hearing aid, we have now embarked upon our journey to maximise the efficiency of my hearing aid. His patience on our fitting the aid was exceptional and I am looking forward to seeing him next week for my review. I cannot praise his thoroughness and customer service highly enough.”

“Faisal has been thorough, professional, kind and helpful throughout the whole process of assessing and fitting me with a great pair of hearing aids that have reconnected me to the world!”

“I was impressed by the knowledge & professionalism by Celeste de Freitas. I felt relaxed & confident especially when I had my hearing aids fitted as I was nervous. Celeste had a friendly & outgoing approach to me & my husband Alan who accompanied me mainly as a backup in case I forgot anything.”

“My wife is constantly telling that I am not listening to her. What a surprise I hear you say. She noticed that when I am having a Zoom meeting in the house the whole street can hear me. A recent holiday she realised that I was shouting and loud. Well, I visited Saira today, who is an audiologist and she very nicely made me aware of my wife's perceptions. A 90 minute hearing test confirmed my wife's observations and, moreover, with a hearing aid fitted I could hear soft speech much clearer than without them, And, I had stopped shouting! Thank you Saira, and the Hearing Care Partnership for giving me a wake up call.”