Partnerships

Created by opticians, for opticians, connecting market-leading audiology with independent optometry.

An audiologist fitting a hearing aid in a patient's ear.

Ryan Leightons talking about why you should partner with us.

Who are we?

The Hearing Care Partnership was founded by Leightons Opticians & Hearing Care in 2017.

At Leightons, we’ve been delivering our renowned hearing expertise to our customers for more than 15 years. During that time we had many requests from independent opticians looking for our guidance and support in providing a professional hearing care service.

Having carefully assessed their needs and researched the available alternatives, we put our considerable expertise into creating The Hearing Care Partnership, a hearing care service with a difference.

The opportunity

11,000,000

11 million (1 in 6) people in the UK have some form of hearing loss

1,400,000

People in the UK are regular hearing aid wearers

20,800,000

Adults will be aged 55+ in 2023

Who do we work with?

Multiple eyeglass displays arranged inside an optician's shop.

Independent Opticians

Front of the "Digital First | The Beacon Practice" shop.

Medical Centres

What are the benefits to you?

Our specialist hearing care service is designed to improve patient retention
Our community engagement and proactive marketing creates new patients
The integration of hearing and optical, delivered with care, improves the value proposition
There is zero cost to our partners, so all share of revenue is a profitable contribution

How does it work?

To put it simply, we offer a full hearing care service from within your practice. From quick hearing assessments, to fully in-depth consultations, hearing aid fittings and aftercare, we provide end-to-end hearing care. We provide a dedicated staff training programme to bring you up to speed before we launch, and ongoing training thereafter.

Our audiologists are employed by The Hearing Care Partnership, and work from your existing consulting room.

And because we’re always up-to-date with the very latest developments in hearing care, we’re able to bring your patients a carefully curated service from the world’s most advanced hearing aid manufacturers. At absolutely no cost to the independent practice and working as a true partnership, we work together with you as one team, growing the hearing care offering within your business. In doing so, we aim to help you grow your business too.

Partner testimonials

Don’t just take our word for it, see what our partners have to say

I was really blown away by the professionalism, the follow-ups, really the integrity of everybody I’ve spoken to at The Hearing Care Partnership. We like to think as a group of practices, we offer really superb service and it’s great to work with a partner who offers the same thing.

I’ve already recommended them to a couple of friends of mine who run independent practices. I think they’re great advocates for the hearing care service. Virtually every patient has been blown away by it. To any business thinking about taking on audiology services, speak to The Hearing Care Partnership.

John Fried, R.Woodfall Opticians

They shared our ethos straight away, they shared our passion for giving great customer service – that was essential to us. We’re here to deliver the best in eye care, nutrition care, with the most advanced technology, and the fact that they are using that is great. Our customers and patients really like the similarity and symbiosis. It’s strengthened our business for the future; increased its value. In times where the business can be quiet, that increased cash flow, can make it more resilient and stronger. The Hearing Care Partnership gives us that resilience and Ithink it will for the future.

Dermot Keogh , Keith Holland Opticians

We had a two-hour training session – we learnt a lot about the hearing care services that were provided. I think we’re all very confident about introducing the hearing care services. It’s just great working with people who know what they’re doing. I spoke to a patient with new hearing aids and he was delighted with the service.

Richard Stent, Richard Stent Optometrists