Getting used to hearing aids is a journey, and ongoing support can make a real difference to how confident and comfortable you feel day to day. At The Hearing Care Partnership, our hearing aid aftercare service is designed to help you feel fully supported throughout your hearing journey.
Included free as part of our complete hearing aid package when you purchase hearing aids with us, our hearing aid review appointments give existing patients continued access to personalised support, professional servicing and expert advice whenever needed.
A hearing aid review is a follow-up appointment that helps ensure your hearing aids continue functioning effectively and support your day-to-day hearing needs. These appointments are designed to feel relaxed and collaborative, giving you time to talk openly about your experience and ask questions.
For many people, ongoing hearing support is not just about hearing better. It is about feeling more involved, independent and confident in daily life.
Hearing can change gradually over time, which means your hearing aids may occasionally need adjusting to continue performing at their best. Everyday factors can also affect hearing aid performance, including lifestyle changes, listening environments and ear wax build-up.
Routine aftercare appointments help ensure your devices are functioning properly while giving you the chance to discuss any concerns or hearing changes you may have noticed. Ongoing support may help you:
Hear the television more comfortably
Improve listening in restaurants or group environments
Maintain comfort throughout the day
Stay connected to important everyday moments
Enjoy clearer conversations
Feel more confident in social settings
Your nearest Hearing Aid Review
The Hearing Care Partnership hearing aid aftercare service provides long-term support to help your hearing aids continue supporting your hearing needs.
Existing hearing aid patients can access ongoing support whenever needed, helping you feel reassured throughout your hearing journey.
Your audiologist can make small adjustments to improve sound quality, listening comfort and speech clarity across different environments.
Appointments provide an opportunity to review how your hearing aids are working, how to care for them, and how to use apps and accessories.
Routine servicing keeps your hearing aids clean, comfortable and working properly, including professional cleaning, replacing domes, filters, receivers or tubing as well as performance checks.
If ear wax is affecting the performance of your hearing aids, complimentary ear wax removal may be available as part of your ongoing care package.
After your initial fitting, we usually recommend a follow-up appointment within the first 2 months to ensure you are settling in comfortably. Ongoing hearing aid reviews are then typically recommended every 6 to 12 months.
However, if something no longer feels quite right, it is important to book an appointment sooner. You may benefit from a hearing aid review if:
If you are unsure whether something is normal, our team is always happy to help. You do not need to wait for your next scheduled review to contact us.
Your hearing aid review appointment is tailored around your individual experience and listening needs. During the appointment, your audiologist may ask or provide some of the following:
These appointments are designed to help you continue feeling comfortable, supported and confident with your hearing aids.
Your nearest Hearing Aid Review
If your hearing aids were purchased elsewhere, we may still be able to support you through a bespoke aftercare package tailored to your needs. This includes ongoing reviews, servicing, adjustments and professional support over a 3-year period.
If your hearing aids were fitted by another provider, please contact our support team to confirm whether we can support your specific device.
Looking after your hearing aids between appointments can help maintain sound quality and prolong the lifespan of your devices.
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Experts suggest that aftercare is probably more important than product selection. With this in mind, I had hearing assessments with a couple of audiologists; one with a major high street brand and one with The Hearing Care Partnership (THCP). After meeting with THCP, there was a clear and obvious winner. Faisal (Mohammed) is a great representative of the company. He's professional and knowledgeable yet approachable and friendly. I am very pleased with the product he recommended and the service I have received since our first meeting a couple of months ago. I can highly recommend TCHP and Faisal in particular.
Dominic
I went for a six-monthly hearing review with Marie Renton in Totnes, following previous appointments at a different branch. Marie was articulate, knowledgeable, and so easy to get along with. I'll definitely be going to her in future. She gave me a lot of information about my hearing that I'd not been told before, and even showed me the correct way to put my glasses on without disturbing my hearing aids. Simple things but so important. Thank you, Marie!
Jane
Shivali Chavda, the audiologist who saw me, could not have been better. She thoroughly explained all aspects of the hearing test and the options available to me. The care and aftercare have been first class. I had previously tried NHS hearing aids but did not get on well with them. I was nervous about spending a lot of money going privately but it has proved to be worth every penny. It is extremely reassuring to know that help is available whenever required and that I will be checked regularly. Highly recommend.
Linnette
My hearing aid service and hearing review with Qais Khalik in Sheffield last week was really excellent. He was very patient and thorough. He gave me the full information about the procedures in advance, and also advised on how to get the best from my aids.
Anne
Book a hearing appointment using our simple online booking system.
Call our friendly team. Lines are open Monday to Saturday 8.30am – 5pm.
Most people benefit from a hearing aid review every 6 to 12 months, although you should arrange an appointment sooner if you notice changes in hearing or device performance.
Whistling, also known as feedback, may happen due to wax build-up, poor fit or settings that need adjusting. A hearing aid review can usually help identify the cause.
Yes. Hearing aids can be adjusted over time to improve comfort, speech clarity and listening performance in different environments such as restaurants, meetings or social gatherings.
Most hearing aids last between 3 and 7 years, depending on the model, usage and maintenance.
Yes. Ear wax can block sound and affect hearing aid performance, which is why regular ear health checks and cleaning are important.
Not always. However, if your hearing has changed, your audiologist may recommend a hearing test as part of your review appointment.