Hearing aid review and aftercare.
Regular reviews keep your hearing aids comfortable, clear and working at their best. Free for patients who bought their hearing aids with us, as part of your complete hearing aid package.
Free with your hearing aid package · Unlimited aftercare · Regular appointments
The short answer
What is a hearing aid review?
A hearing aid review is a follow-up appointment with your audiologist to check your hearing aids are working well and still suit your hearing. It’s relaxed and unhurried: time to talk about how you’re getting on, ask questions, and have your hearing aids fine-tuned for the places you find hardest.
- Free for patients who bought their hearing aids with us
- Usually every 6 to 12 months, or sooner if something changes
- Carried out by our registered hearing professionals
Price
Is a hearing aid review free?
Yes, when you buy your hearing aids with us.
Hearing aid reviews and unlimited aftercare are included at no extra cost as part of your complete hearing aid package.
Your appointment is with a registered audiologist, at the practice that suits you.
Bought your hearing aids elsewhere?
We may still be able to help with a bespoke aftercare package: ongoing reviews, servicing, adjustments and professional support over 3 years. Call our team to check we can support your device.
At your review
What happens at your hearing aid review.
Your review is built around how you’re getting on and the places you want to hear better.
- 1
How have you been?
We talk through your experience since your last appointment, including the situations you’ve found easier or harder.
- 2
Ear health check
We check the health of your ears and look for wax build-up, irritation or anything affecting comfort or performance.
- 3
Hearing aid adjustments
Small changes to your settings can make a noticeable difference to clarity, comfort and listening in noise.
- 4
Advice and support
Answers to anything about daily care, cleaning, charging, apps or getting the best from your hearing aids.
Between appointments
Look after them at home
A little care between appointments keeps sound quality high and helps your hearing aids last longer.
Clean them daily
Wipe the dome and hearing aid with a clean tissue, alcohol wipe or antibacterial wipe.
Change domes and filters
Replace them at least monthly, or as your audiologist advises.
Keep them dry
Take them out for showers and swimming, and store them somewhere dry overnight.
Charge every night
Or carry spare batteries, so you’re never caught out.
After your fitting
When you’ll see us after your fitting.
You don’t need to keep track: we’ll book your next appointment together before you leave. And you can always come in sooner if something changes.
- Within 2 months
Your first follow-up
A check that you’re settling in comfortably with your new hearing aids.
- Fine-tuning as you get used to sound
- Comfort and fit checked
- Your questions answered
- Every 6 months
Servicing and maintenance
Routine servicing keeps your hearing aids clean, comfortable and working properly.
- Professional cleaning
- New domes, filters, receivers or tubing
- Performance checks
- Every 6 to 12 months
Hearing aid review
A full look at how you’re hearing and how your hearing aids are working.
- Ear health check
- Adjustments for your listening needs
- A hearing test if your hearing has changed
Included with your hearing aids
What does aftercare include?
Long-term support, included free with your complete hearing aid package.
- Unlimited aftercare appointments, whenever you need them
- Adjustments and fine-tuning for clearer speech
- Support and advice on care, apps and accessories
- Servicing and maintenance every 6 months
- Complimentary ear wax removal, if wax affects your hearing aids
If your hearing has changed
What if your hearing has changed?
Hearing can change gradually over time. If yours has, your audiologist may suggest a hearing test as part of your review and explain what it means for your hearing aids.
Free hearing test
A full hearing test with a registered audiologist, if your hearing seems to have changed since your fitting.
Ear wax removal
Wax can block sound and cause whistling. Complimentary ear wax removal may be available as part of your aftercare.
Who you’ll see
Your review is with a registered audiologist.
Every hearing aid review is carried out by a qualified audiologist registered with the Health and Care Professions Council (HCPC).
Who we are
Hearing care inside independent opticians
The Hearing Care Partnership puts qualified audiologists into independent opticians across the UK. You’re seen in a practice you know, by a registered audiologist, with our clinical team behind them. We’re part of Leightons, a family business since 1928.
- partner practices
- 450+
- family-run since
- 1928
- from 1,900+ reviews
- 4.8
Some of the opticians we work in. Find your nearest practice →
Hear it from our patients.
5 out of 5
A huge thank you to Celeste
A huge thank you to Celeste, my kind audiologist, who gave me the time, patience and confidence to wear my hearing aids. From the initial, extensive examination and hearing test, where she discovered I had 50% permanent hearing loss, to the fitting of aids and aftercare service.
SUSAN PARRYTrustpilot
5 out of 5
Great Fitting and Aftercare Service
Experts suggest that aftercare is probably more important than product selection. With this in mind, I had hearing assessments with a couple of audiologists; one with a major high street brand and one with The Hearing Care Partnership (THCP). After meeting with THCP, there was a clear and obvious winner.
DominicTrustpilot
5 out of 5
Happy to recommend the Hearing Care Partnership.
From our first appointments he has been caring and knowledgeable taking time to explain everything thoroughly without rushing us and carrying out the tests efficiently. The aftercare service is really good too.
Liz LithgowTrustpilot
Book online or by phone
Book your hearing aid review.
Existing patients
Book a free hearing aid review
Choose your practice and a time online, confirmed straight away. Free if you bought your hearing aids with us.
Prefer to talk?
Call us, or we’ll call you
0800 52 00 546 · Monday to Saturday, 8.30am to 5pm. Or leave your number and we’ll ring you back.
Hearing aid review FAQs
Straight answers to the questions patients ask most about hearing aid reviews and aftercare.
Most people benefit from a hearing aid review every 6 to 12 months. We usually see you within the first 2 months after your fitting. Book sooner if you notice changes in your hearing or how your hearing aids are working.
Yes, hearing aid reviews are free for our patients. It’s a chance to make sure your hearing aids are working their best for you, so you can keep enjoying every conversation.
Whistling, also known as feedback, usually has a simple fix. It can be caused by wax build-up, a fit that needs tweaking or settings that need adjusting. Your audiologist can find the cause at a quick review and get things sounding clear again.
Yes, and that’s part of what makes them work so well for you. Your audiologist can fine-tune your hearing aids over time for comfort and clarity. That way you can enjoy every setting, from busy restaurants to family get-togethers.
Most hearing aids last between 3 and 7 years, depending on the model, how you use them and how they’re cared for. Regular reviews help keep them going strong. When it’s time for an upgrade, we’ll be here to help you find what suits your life now.
Yes. Ear wax can block sound and affect how well your hearing aids perform. Regular ear health checks and cleaning keep everything sounding its best.
Not always. If your hearing has changed, your audiologist may recommend a hearing test as part of your review, so your hearing aids stay perfectly matched to you.
Near you
Find a hearing aid review near you.
- Hearing centres in East Midlands →
- Hearing centres in East of England →
- Hearing centres in London →
- Hearing centres in North East →
- Hearing centres in North West →
- Hearing centres in Northern Ireland →
- Hearing centres in Scotland →
- Hearing centres in South East →
- Hearing centres in South West →
- Hearing centres in Wales →
- Hearing centres in West Midlands →
- Hearing centres in Yorkshire & The Humber →
Related
More about your hearing aids.
Hearing aid prices and packages
From £2,000
Ear wax build-up
Advice
Ear wax removal
£70, one ear or both
Free hearing assessment
For adults 18+ only
Hearing aids
Find your perfect hearing aid