Corner House, Woodborough Road, Winscombe, BS25 1AQ, UK
Nikisha O. was amazing with my reluctant and frail mother. She showed kindness, professionalism, and patience. She was thorough and operated at a safe but practical level. Thank you for the assessment and advice.
11 months ago
I'd been struggling with wax build up and deafness for nearly a year and had had two previous appointments with other audiologists in different companies. Both had insisted on using micro suction even though the sticky nature of the wax made it an uncomfortable and unsuccessful experience. I called THCP and had a telephone consultation with Nikisha Oladipupo who was incredibly thorough and professional, saying that I could have irrigation rather than micro suction. I felt that I was in safe hands and was confident I'd be sorted out this time. It was very easy to book an appointment and the whole process in shop was very safe and Covid conscious. Within minutes of starting the procedure, my right ear was clear. The left ear took a little longer but even so, after just 20 comfortable and painless minutes I could hear again! Delighted!! A hearing test followed and I was not put under any pressure to buy a hearing aid. Nikisha was professional, efficient, friendly and most importantly, successful in clearing the wax. I would give her six stars if they were available and can't praise her highly enough. Thank you Nikisha!! Highly recommended.
11 months ago