Customer

S Warne -

★ ★ ★ ★ ★

Very pleased with the whole service. Kind and pleasant lady. Thorough ear & hearing tests all explained very well. Chose fitted in the ear aids and so far, very pleased with them.

K Warne -

★ ★ ★ ★

Anna was very proficient. She did her job thoroughly and in a helpful and pleasant manner. Although our devices were very expensive they are obviously very high quality. The after service has been excellent so far and I see no reason why it should not continue to be so. Because they are shaped to our ear canals our devices are comfortable to wear. All in all, we are very pleased.

C Tilbury -

★ ★ ★ ★ ★

Amanda is fantastic. I work at Tombs and Allen and was having problems with my ears and she couldn't do enough to help me. She made me feel comfortable and explained everything she was doing. She is a real credit to our opticians and provides a brilliant service. Would recommend Amanda and THCP 1,000 times over.

M Toll -

★ ★ ★ ★ ★

Had a hearing test even though I was convinced I was not deaf, but now having hearing aids I am able to hear the TV on 20 and not 30. Out with friends for lunch and able to hear, I now realise I did have hearing loss. I have them in playing badminton and table tennis and forget I have them in - they are so comfortable.

K Long -

★ ★ ★ ★ ★

Punctual, friendly, polite, informed and helpful.

E Baker -

★ ★ ★ ★ ★

Anna listens and then makes suggestions. Her knowledge and professionalism is excellent. She is the best I have come across in 50 years of wearing hearing aids.

A Rumble -

★ ★ ★ ★ ★

I was very pleased with the attention that Amanda gave me, and she was very efficient and caring - also very thorough. I can now hear everything that is said to me and I'm not being a nuisance asking for everything to be repeated by relatives (especially my wife!). Thank you very much.

J Warren -

★ ★ ★ ★ ★

Great, it always is. Anna is a very nice and friendly person and is great at her job.

C Smith -

★ ★ ★ ★ ★

Six months ago, my wife persuaded me to have my hearing tested as I was having difficulties, especially in crowded environments. I went to THCP as they operated from my opticians’ premises. The first problem I had was a build-up of wax, which was dealt with very quickly. I then had a hearing test, which was extensive, and the results were explained to me in detail and in a language I understood. I then collected my prescribed hearing aids and have worn them ever since. I have noticed a continuing improvement in my hearing, not only in the volume, but most importantly, in the clarity of conversations I am listening to. I noticed a huge deterioration when I remove the aids, as I do shortly before going to bed. My only problem now is that I forget I am wearing them and have, on a couple of occasions, nearly taken a shower before removing them!!!!