Last updated 19th July 2021.
We're open by appointment
As restrictions change, all our practices continue to operate on an “appointment only” basis. We are a Primary Healthcare provider and must remain in line with NHS regulations, so all our existing safety measures remain in place. These include regular sanitising of the practice, all staff wearing full PPE and all patients are expected to wear a face covering for the duration of their visit. We recognise that this may not be the case elsewhere, but we must prioritise safety and ensure the best protection for all our patients and staff. If you are exempt, then please let us know ahead of your appointment so that we can make suitable arrangements to look after you. If you forget to bring a face covering, one can be provided for you. Rest assured, we look forward to the day when we can smile at one another with more than just our eyes! Please click here to book or call 0800 52 00 546.
Please note: Our initial consultations will be made via phone or video to help you understand what to expect when you visit us in practice.
Even though these are unusual times, we would like to assure you that although we are working differently, we are here to provide ongoing enhanced care for our hearing patients. Here’s one of our Audiologists, sharing how we are providing a safer environment in practice, for you.
Your new appointment journey
From the initial consultation to the aftercare you receive, here at The Hearing Care Partnership we are providing you with expert care that is safe and secure. Your new appointment journey will look a little like this:
If you are unable to visit us in person, we're still here for you. Our fully-qualified team is available remotely for all queries and requests. We offer:
Having trouble with your hearing aid?
Our hearing aid troubleshoot page may be able to help solve any issues you’re having with your hearing aids. Click here to find out more.
Online Orders and Repair Requests
To make life even easier, you can now reorder new batteries and request repairs online. Simply click the link below, fill out your details and a member of our team will be in touch shortly to process your order.
PLEASE NOTE: We are currently experiencing high demand so there may be a small delay in response. A member of the team will contact you in the next 5 working days to process your order, please do not submit more than one response.